Returns & Exchanges

At Tobe Atelier, we want you to love your pieces; if you are not completely satisfied, we offer a 30-day window for returns on all unworn items with original tags attached. Please ensure garments are in their original condition to qualify for a full refund or store credit.

1

Initiate Your Return

Visit our online return portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging and include the printed return authorization slip inside the box.

3

Affix Shipping Label

Download and print the prepaid shipping label provided by our portal and attach it firmly to the outside of your package.

4

Drop Off and Track

Drop your package at any authorized courier location; you will receive a notification once your refund has been processed by our atelier.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing